[Mac] Les fichiers Flash et les Flash texts ne fonctionnent plus
 Problème: Lorsque je lance ArKaos VJ, avant même de charger le fichier de démo, une boîte de dialogue apparaît invitant à localiser les fichiers Flash manquants. Ensuite le programme démarre mais je...
View ArticleReactivate the software on a new / upgraded computer
Problem:I have previously registered my ArKaos software and successfully activated it on my computer. Now I have a new / upgraded computer and I need to activate the software again.Solution:You can...
View ArticleMediaMaster Pro - Preferences overview
Video tutorial:Olivier gives a quick overview of the preferences window in ArKaos MediaMaster Pro
View ArticleMediaMaster Pro / Express - Output monitors configuration
Video tutorial:Olivier gives a quick explanation on how to configure your output monitors in ArKaos MediaMaster
View ArticleMediaMaster Pro / Express - Basic Soft Edge
Video tutorial:Olivier explains the basic soft edge function in MediaMaster Pro / Express and how to quickly set it up for two screens
View ArticleMediaMaster Pro - Advanced Soft Edge
Video tutorial:Olivier explains the advanced soft edge function available in MediaMaster Pro and how to quickly set it up for two screens
View ArticleMediaMaster Pro - Advanced Geometrical Correction
Video tutorial:Olivier demonstrates how you can very easily setup advanced Geometric Correction in MediaMaster Pro
View ArticleMediaMaster and LED Mapper - Output to LED panels
Video tutorial:Quick tutorial on how to use the LED Mapper extension to map the output from ArKaos MediaMaster to a wall of 6 Schnick-Schnack C100 LED Panels
View ArticleWhere can I find the Log file for my ArKaos software?
Problem:Where can I find the Log file for my ArKaos software?Solution:Right after your software crashed you can retreive the Log file in the Application Data folder:Launch the ArKaos software and...
View ArticleDownload links for GrandVJ installers
Installers:You can download the latest and the previous version of the GrandVJ installers from the link below:ArKaos GrandVJ
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GrandVJ 2: using your Activation Code (online activation)
Problem:How do I use the activation code?Solution:When you start the application unregistered, the registration wizard appears: From this dialog you can choose the registration method you would like to...
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GrandVJ 2: using a Serial Key (offline activation)
Problem:How do I use the serial key file?Solution:When you start the application unregistered, the registration wizard appears. From this dialog you can choose the registration method you would like to...
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GrandVJ 2: Deactivating a computer
Problem:How do I deactivate my machine?Solution:Since your software license is personal and only allows to use two computers at the same time, you should always keep strict control of your activations....
View ArticleEnttec USB DMX PRO
Problem: Enttec USB DMX PRO Solution: The Enttec USB DMX PRO is supported on Windows and Mac platforms. For Windows you don't have to do anything special. For Mac OSX 10.11 or above you need a special...
View Article"GrandVJ" can't be opened message on Catalina
Problem: "GrandVJ" can't be opened because Apple cannot check it for malicious software. Solution:Please follow the procedure in the attached pdf file.
View ArticleBlack screen on startup
If on launching GrandVJ you get a black screen then most likely the software has been configured to start Fullscreen.To go back to the GrandVJ interface you can just use the Fullscreen toggle keyboard...
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How to purchase a software license upgrade
Problem:How to purchase a software license upgradeSolution:When we release a new software version that requires a license upgrade you will be notified in your customer account that an upgrade is...
View ArticleMediaMaster Pro - Setting up with GrandMA 1
Video tutorial:This video tutorial shows how to setup MediaMaster Pro to listen directly to GrandMA's eDMX protocolhttp://www.youtube.com/embed/NvcqSkD62UA
View ArticleI'm experiencing frequent software crash, what can be the cause?
Problem:I'm experiencing frequent software crashes, what can be the cause?Solution:Many things can go wrong on a computer and cause a software to crash, especially if you're working on the same...
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LED Mapper workflow example
Problem: How do I get a nice mapping with my fixtures in LED Mapper? Solution:A workflow that is used by some light designer is to create a mapping background in photoshop. By example if you need to...
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Installing the License Dongle Drivers Under macOS 10.13 (High Sierra)
Apple introduced a new security mechanism in macOS 10.13 that requires a user’s approval before loading third-party kernel extensions (kexts). Installation of Sentinel Run-time Environment is impacted...
View ArticleLast official MediaMaster 4 version download link
Download MediaMaster 4Here you can find the link to the latest version of MediaMaster 4.Windows version:ArKaos_MediaMaster_4_2_5.exeMac version:ArKaos_MediaMaster_4_2_5.dmgPlease know that MediaMaster...
View ArticleLast official MediaMaster 5 version download link
Download MediaMaster 5Here you can find the link to the latest version of MediaMaster 5.Windows version:ArKaos_MediaMaster_5_6_1.exeMac version:ArKaos_MediaMaster_5_6_1.dmgPlease know that MediaMaster...
View ArticleMediaHub is not working
Problem: MediaHub is not working Solution: Bitdefender Internet Security prevents correct network communication and should be uninstalled.
View Article[PC] How can I reset the software to default preferences?
Problem:[PC] My software systematically crashes at startup [PC] My registered software asks for a serial at each startup [PC] How can I reset the software to default preferences?Solution:Startup...
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